element-hq / element-hq/element-web

Antivirus blocks element.io

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#19,872 2 comments 0 reactions 0 assignees View on GitHub
O-Uncommon T-Defect Z-Upstream
Dominant language
TypeScript
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Description

### Steps to reproduce

I am not sure if this is a security issue or a problem with Sophos.

Sophos Threat Management blocks https://element.io due to `MAL/HTMLGen-A`

* Open https://app.element.io
* Connection is reset with message "Access has been blocked due to MAL/HTMLGen-A" (freely translated from German)
MALGen-A means this: https://www.sophos.com/de-de/threat-center/threat-analyses/viruses-and-spyware/Mal~HTMLGen-A/detailed-analysis.aspx

### Outcome

#### What did you expect?
Access to web service https://app.element.io

#### What happened instead?
Access has been blocked.

### Operating system

Windows

### Browser information

Chrome, Firefox, ...

### URL for webapp

https://app.element.io

### Application version

_No response_

### Homeserver

_No response_

### Will you send logs?

No

Contributor guide

Open the contributing guide

Assessment

This issue has not been assessed yet.

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