element-hq / element-hq/element-web

1:1 calls going silent

Open
#19,672 2 comments 1 reaction 0 assignees View on GitHub
A-VoIP O-Uncommon S-Major T-Defect
Dominant language
TypeScript
Stars
13.5k
Forks
2.8k
PR merge metrics
PR metrics pending

Description

### Steps to reproduce

On a 1:1 voice only call on Element, at around 7 minutes the call went silent for both sides and a missed call notification was received, although the original call was still ongoing. Ending the call and starting a new one fixed the behaviour, which happened again at around 8 minutes.

### Outcome

#### What did you expect?

I expected to have sound on the call for the entire call.

#### What happened instead?

Call sound cut off without warning.

### Operating system

macOS

### Application version

1.9.4

### How did you install the app?

App store

### Homeserver

vector.modular.im

### Will you send logs?

Yes

Contributor guide

Open the contributing guide

Research direction

No source files, tests, or entry points are mentioned. Start by reproducing a 1:1 voice-only call on macOS with Element 1.9.4 and inspect the available logs; done means audio remains active for the call duration without a false missed-call notification.

Written by the indexing model from the issue text.

Assessment

Tech stack
typescript
Domain
audio-video-rtc
Issue type
Bug
Difficulty
4/5
Estimated time
3-5 days
Activity status
Stale
Clarity
Mostly clear
Newbie friendliness
35/100

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