element-hq / element-hq/element-web
Element does not use correct microphone and speaker from settings
- Dominant language
- TypeScript
- Stars
- 13.5k
- Forks
- 2.8k
- PR merge metrics
- PR metrics pending
Description
### Description
I select a wired USB headset in both Audio Output and Microphone under Settings > Voice & Video. Regardless of what I set the Audio Output and Microphone values to in the Voice & Video settings, my audio calls go through my USB speaker (Jabra Speak 410 USB audio device). See attached screen shots of my audio settings within Element.
### Steps to reproduce
- Make sure your system default (outside of Element) audio device is a speaker/microphone not on the headset.
- Start Element. Note that for best reproductive success, I recommend Element is not running while you set the system default audio device.
- Go to Settings > Voice & Video. Change Audio Output and Microphone values to a headset.
- Make an audio call.
- Element should end up using the speaker and microphone on the device that is not the headset, despite having selected the headset within Element.
My expectation is that Element will use my USB headset for audio input and output of the call.
Logs being sent: yes
Will send logs in a day or two, once I have a chance to get on an audio call.
### Version information
- **Platform**: desktop
For the desktop app:
OS: Windows 10 Pro version 21H1 build 19043.1052
Desktop client version 1.7.30
- **OS**: Windows 10 Pro version 21H1 build 19043.1052
- **Version**: 1.7.30
Contributor guide
Assessment
This issue has not been assessed yet.