element-hq / element-hq/element-web
Vertical video calls from some element-android devices are distorted
- Dominant language
- TypeScript
- Stars
- 13.5k
- Forks
- 2.8k
- PR merge metrics
- PR metrics pending
Description
During video calls between element-web and element-android users, the element-web user will see an extremely distorted picture if the element-android's device is oriented vertically.
If the android user rotates their phone horizontally, the distortion goes away.
This behavior has been tested on five phones:
Pixel 3a with stock Android 11: DISTORTED
Pixel 3 with CalyxOS Android 11: DISTORTED
Pixel 4a with stock Android 11: Not distorted
Google Pixel (gen1) with stock Android 10: Not distorted
Unihertz Jelly2 with stock Android 10: Not distorted
Testing was performed with a combination of accounts, homed to matrix.org and mssj.me. mssj.me is currently running Synapse 1.29.0. Android apps were installed from either the Google Play store or F-Droid, and are up to date with their respective repositories. Element-web was running in Firefox, using both a self-deployment as well as the app.element.io deployment.
an example of the distortion when video is in vertical mode:

This is a duplicate of [this issue for element-android](https://github.com/vector-im/element-android/issues/3033) as this has crossover requirements in order to replicate.
Contributor guide
Assessment
This issue has not been assessed yet.