element-hq / element-hq/element-web
"Cannot reach homeserver" after homeserver restart
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- TypeScript
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Description
(Disclaimer: I am a Synapse admin and I am here describing a problem encountered by many of my users.)
### Description
When the used homeserver restarts (eg. when upgrading), element-desktop says that it cannot reach the homeserver (as expected), but keeps saying that even after the homeserver finished restarting (not expected).
Then, if the element-desktop user completely disconnects from the homeserver, and tries to log in once again, she now repeatedly get the error "cannot reach homeserver". Restarting element-destkop or the computer does not solve the problem.
If another client is used on the same computer (eg. element-web or Nheko), it works perfectly. In fact, all users of the homeserver who were not using Element did not even notice a problem.
**Workaround**: deleting `.config/Element` solves the problem.
### Steps to reproduce
- Connect to a homeserver with Element-desktop
- Have the homeserver restart
- Try to re-login into the homeserver with Element-desktop
The error "cannot reach homeserver" appears.
Logs being sent: no (I have to ask)
### Version information
- **Platform**: desktop
- **OS**: Ubuntu
- **Version**: 1.7.7
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