element-hq / element-hq/element-web

Messages decrypted using key backup say the authenticity can't be verified

Open
#14,323 44 comments 39 reactions 0 assignees Claimed by @uhoreg View on GitHub
A-E2EE A-E2EE-Key-Backup O-Occasional S-Minor T-Defect
Dominant language
TypeScript
Stars
13.5k
Forks
2.8k
PR merge metrics
PR metrics pending

Description

I don't know why, and as a user I want to click a button to make the warning go away/be fixed

### Update 2026/01/05

This is a known, and currently expected, issue. It affects all Matrix clients. The problem is that the key backup is unauthenticated. MSC4048 proposes a solution.

-- @richvdh

Contributor guide

Open the contributing guide

Assessment

This issue has not been assessed yet.

Get new issues in your inbox

A short digest of beginner-friendly GitHub issues.