element-hq / element-hq/element-ios
Stuck on "syncing" after closing and reopening
- Dominant language
- Swift
- Stars
- 1.8k
- Forks
- 544
- PR merge metrics
- PR metrics pending
Description
### Steps to reproduce
1. Login to a private server with private CA
2. Send some messages
3. Close app
4. Open app
5. Stuck on syncing....I can't send or receive messages or calls
Reboot phone does not solve the problem. I have to logout and login again
### Outcome
#### What did you expect?
I'm expecting the app will work after closing and reipening
#### What happened instead?
The app is not working
### Your phone model
IPhone 13
### Operating system version
IOS 16
### Application version
1.9.7
### Homeserver
Private
### Will you send logs?
No
Contributor guide
Research direction
No source files, tests, or entry points are named. Start by reproducing the close-and-reopen flow on an iPhone with the listed private-server setup, then compare it with the logout-and-login recovery path. Done means the app completes syncing and sending, receiving, and calling work again without requiring logout.
Written by the indexing model from the issue text.
Assessment
- Tech stack
- ios, swift
- Domain
- mobile
- Issue type
- Bug
- Difficulty
- 4/5
- Estimated time
- 3-5 days
- Activity status
- Stale
- Clarity
- Mostly clear
- Newbie friendliness
- 35/100