element-hq / element-hq/element-ios
App does not start, shows spinning icon only
- Dominant language
- Swift
- Stars
- 1.8k
- Forks
- 544
- PR merge metrics
- PR metrics pending
Description
### Steps to reproduce
1. Where are you starting? What can you see?
I am opening the app on my iphone after having closed all apps before. All I can see is the element logo spinning.
2. What do you click?
Nothing, the logo just keeps spinning and there is nothing to click
3. Happens every time when I try to open the app. Even when I close it in the ios launcher, next time I try to open it I only get the spinning logo.
### Outcome
#### What did you expect?
App opens and I can continue to use element on ios
#### What happened instead?
The logo keeps spinning and I cannot use the app
Note: I was using the app just fine a couple of days ago.
### Your phone model
Iphone 7
### Operating system version
IOS 15.5
### Application version
I cannot open the app -> I cannot go to settings and check
### Homeserver
private server, synapse v1.61.0
### Will you send logs?
No
Contributor guide
Research direction
The report names no file, test, or startup entry point. Begin by reproducing the spinning Element logo on an iPhone 7 running iOS 15.5 and inspect the app's startup behavior; the issue is done when the app opens normally and is usable after relaunch.
Written by the indexing model from the issue text.
Assessment
- Tech stack
- ios, swift
- Domain
- mobile
- Issue type
- Bug
- Difficulty
- 4/5
- Estimated time
- 3-5 days
- Activity status
- Stale
- Clarity
- Needs clarification
- Newbie friendliness
- 30/100