element-hq / element-hq/element-ios
Element iOS fails to load some images
- Dominant language
- Swift
- Stars
- 1.8k
- Forks
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Description
### Steps to reproduce
Multiple users have reported being unable to view some images in the iOS app. Images are sent by several other members, there is no specific pattern (senders are using either element-android or element-web). images are PNG or JPEG. cases have only been seen in the case of encrypted rooms. Recipients of the image who are using element-android or element-web have no difficulty viewing the images. Images are of various filesize (70KB to 800+MB).
When the user clicks on the image thumbnail to view the image full-size, they see a blank screen as the image does not load.
### What happened?
What the user expects to see: the uploaded image
What the user sees: the image loading icon.
### Your phone model
_No response_
### Operating system version
_No response_
### Application version
_No response_
### Homeserver
mssj.me
### Will you send logs?
Yes
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Assessment
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