element-hq / element-hq/element-call

Got error while on an Element Call

Open
#3,708 3 comments 0 reactions 0 assignees View on GitHub
O-Occasional S-Minor T-Defect
Dominant language
TypeScript
Stars
996
Forks
213
Avg merge
1d 6h
Merged PRs (30d)
54

Description

### Steps to reproduce

1. I was on an Element Call
2. All of a sudden after 30-40 odd minutes, I saw a red alert icon next to the video icon in the room list
3. I was raising my hand at that time, and was unable to un-raise it
4. I was unable to send messages in the room, I got the 'unable to send' error
5. After a while, the raise hand state went away on it's own
6. On ending the call, the error state went away

Image
Image

### Outcome

#### What did you expect?
No error state?

#### What happened instead?

### Operating system

macOS

### Application version

Element Nightly version: 2026011601

### How did you install the app?

_No response_

### Homeserver

matrix.org

### Will you send logs?

Yes

Contributor guide

Open the contributing guide

Research direction

Start by reproducing the failure in an Element Call on macOS with Element Nightly version 2026011601, using the reported sequence of a call lasting 30–40 minutes. Review the promised logs alongside the red room-list alert, stuck raise-hand state, and unable-to-send errors; done means identifying the cause and verifying that these error states recover without ending the call.

Written by the indexing model from the issue text.

Assessment

Tech stack
typescript
Domain
audio-video-rtc
Issue type
Bug
Difficulty
4/5
Estimated time
3-5 days
Activity status
Stale
Clarity
Needs clarification
Newbie friendliness
30/100

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