element-hq / element-hq/element-android

Cannot start Element App after App Update from Google Play

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#9,018 1 comment 1 reaction 0 assignees View on GitHub
T-Defect
Dominant language
Kotlin
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Merged PRs (30d)
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Description

### Steps to reproduce

1. Old version before Update: 1.1.14 [40101142] (G-b2915)
2. New Version after Update from Google Play: 1.3.6 [40106362] (G-5179f934)
3. Start App

### Outcome

#### What did you expect?
I expect app to start normally with my profile still intact.

#### What happened instead?
Startup Screen shows for a fraction of a second, then it disappears. Same after restarting phone. Cannot access my profile any more!
Just cleaning app's cache does not help. I need to delete my whole app's memory (same as deinstall and fresh reinstall), but by this my instance is lost and I need to start a new one where all my old messages appear as non-authtifiable.

### Your phone model

All (Samsung and Shiftphone)

### Operating system version

Android 14 and Android 10 likewise.

### Application version and app store

See "Steps to reproduce"

### Homeserver

matrix.org

### Will you send logs?

No

### Are you willing to provide a PR?

No

Contributor guide

Open the contributing guide

Assessment

This issue has not been assessed yet.

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