element-hq / element-hq/element-android

Received messages but chat room/1on1 doesn't show them. Sometimes not for hours.

Open
#8,750 0 comments 2 reactions 0 assignees View on GitHub
T-Defect
Dominant language
Kotlin
Stars
3.7k
Forks
917
PR merge metrics
No merged PRs in 30d

Description

### Steps to reproduce

This happens to me and my SO, we both receive notifications on our phone's we've received messages (and even see the text in the notification preview) but when we go to Element, no matter who it is, the messages a lot of the time just don't show in that actual chat room.

I also know this is specific to Element Android because:

1. This doesn't happen on Element Desktop
2. Using another Matrix client to the same homeserver with the same credentials on the same device does not have the problem.

Also, I've submitted multiple reports with rageshake on my phone including logs, I'm sick and tired of this going nowhere.

### Outcome

I expected to actually read, in the correct order, the messages I literally just saw notifications for.

### Your phone model

This is phone model agnostic as the two examples are wildly different

### Operating system version

This is android version agnostic as the two examples are wildly different, but one is android 14, the other don't know

### Application version and app store

Has been going on for months, unsure which version started exhibiting this, but latest as of Feb 5 2024

### Homeserver

public matrix.org

### Will you send logs?

No

### Are you willing to provide a PR?

No

Contributor guide

Open the contributing guide

Assessment

This issue has not been assessed yet.

Get new issues in your inbox

A short digest of beginner-friendly GitHub issues.