element-hq / element-hq/element-android

Unable to establish real-time connection. Please ask the administrator of your main server to configure a TURN server so that calls can work reliably.

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#8,707 0 comments 0 reactions 0 assignees View on GitHub
T-Defect
Dominant language
Kotlin
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Description

### Steps to reproduce

I have set up a synbase and coturn service in a private cloud. When two different devices are making voice calls, they can connect normally for the first two minutes, but after two minutes, they will disconnect, prompting "Unable to establish real-time connection.
Please ask the administrator of your main server to configure a TURN server so that calls can work reliably"

### Outcome

I hope voice calls can be kept on until they are actively closed.

### Your phone model

all models

### Operating system version

14

### Application version and app store

_No response_

### Homeserver

_No response_

### Will you send logs?

No

### Are you willing to provide a PR?

No

Contributor guide

Open the contributing guide

Assessment

This issue has not been assessed yet.

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