element-hq / element-hq/element-android

Not present in Google Playstore anymore ( on some devices... )

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#8,639 6 comments 2 reactions 0 assignees View on GitHub
A-Play Store T-Other
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Kotlin
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Description

Hi, some users cant find the Element App in google playstore, instead of this they get only the Element-X app shown.
If this users uses a direkt link to elelemt in playstore they get only a "this app is not available" message.
Its a bit strange because other users can find the element app.

We tried to find out the reason for that, but the only hint is that all users who cant find the app are on Android 13.
All users are germans, maybe its some kind of geoblock, or a bug in playstore ?

I dont know, but i cant belive that Element isnt available anymore.
![photo_2023-09-04 09 18 55](https://github.com/vector-im/element-android/assets/24574743/73da60db-a3d0-49b7-8a4c-5c42aca1c58c)

Hope someone can help to clarify.
Thanks in Advanced!

### Steps to reproduce
Open google playstore app on a android 13 device wich have not installed the element app and search for element or element messenger.

### Outcome

Finding Element app in google playstore with every android device.
That Element is removed from playstore after Element-X is out of alpha/beta and new sliding proxy is stable.

### Your phone model

Samsung / Oppo / Knox etc

### Operating system version

Android 13

### Application version and app store

_No response_

### Homeserver

_No response_

### Will you send logs?

No

### Are you willing to provide a PR?

No

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