element-hq / element-hq/element-android

"Internal Server Error" when trying to add a phone number

Open
#8,360 5 comments 0 reactions 0 assignees View on GitHub
O-Occasional S-Major T-Defect X-DevOps
Dominant language
Kotlin
Stars
3.7k
Forks
917
PR merge metrics
No merged PRs in 30d

Description

### Steps to reproduce

1. Open the Android Element app (found at F-Droid)
2. Go to Settings (Einstellungen) > General (Allgemein) > Mail & Phone (E-Mail und Telefon) > Add Phone Number (Telefonnummer hinzufügen).
3. Enter a valid mobile phone number in the format +49016205768453 and click proceed (Fortsetzen)
4. See an error message "Internal Server Error" popping up.

Identity-Server vector.im

### Outcome

#### What did you expect?
I expected the app to accept my valid phone number entered in the suggested format.

#### What happened instead?
Internal Server Error message, phone number was not added.

### Your phone model

Moto X4

### Operating system version

LOS20

### Application version and app store

F-Droid, Element 1.5.30

### Homeserver

matrix.org

### Will you send logs?

Yes

### Are you willing to provide a PR?

Yes

Contributor guide

Open the contributing guide

Assessment

This issue has not been assessed yet.

Get new issues in your inbox

A short digest of beginner-friendly GitHub issues.