element-hq / element-hq/element-android

App Crashes On Startup: 'Element keeps stopping'

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#6,759 4 comments 1 reaction 0 assignees View on GitHub
O-Occasional S-Major T-Defect Z-Crash
Dominant language
Kotlin
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Description

### Steps to reproduce

Element crashes on Startup. I'm using the build from Google Play on version 1.4.11. This started happening a few days ago.
- Samsung Galaxy S9, running stock Android 10
- App doesn't launch from home screen nor from app drawer
- Sometimes the splash screen shows up but most of the time it doesn't

1.. Where are you starting? What can you see?
Starting from the home screen of Android 10
2. What do you tap?
Element app icon.

### Outcome

#### What did you expect?
I expected the app to open
#### What happened instead?
The app crashes on startup. no login or home screen. Sometimes with the splash, mostly not.

### Your phone model

Samsung S9

### Operating system version

Android 10

### Application version and app store

1.4.11 Google Play build

### Homeserver

matrix.org

### Will you send logs?

No

### Are you willing to provide a PR?

No

Contributor guide

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Assessment

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