element-hq / element-hq/element-android

App hangs and circles on Re-Authentication Needed dialog

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#6,490 18 comments 21 reactions 0 assignees View on GitHub
A-E2EE O-Occasional S-Major T-Defect Team: Crypto
Dominant language
Kotlin
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No merged PRs in 30d

Description

### Steps to reproduce

1. Where are you starting? What can you see?

Start app on phone. See the Encryption upgrade available banner at the top.

![screenshot1](https://user-images.githubusercontent.com/650260/177594264-32e3fd60-1e37-426b-8618-5cf45ac456be.png)

2. What do you click?

Tap on the Encryption upgrade available banner. The Re-Authentication Needed box appears and circles endlessly. Swiping back will bring up the Skip/Continue dialog. Skip will clear out the authentication dialog. Continue will cause it to continue circling.

3. Killing and restarting the app brings up the Encryption upgrade available banner again.

### Outcome

#### What did you expect?

I expected to be able to authenticate and not have this banner come up again.

#### What happened instead?

Circles forever at Re-Authentication Needed

![Screenshot_20220706-114800](https://user-images.githubusercontent.com/650260/177594124-c19909ee-0a8e-4c83-ab5e-0aeb103e68d9.png)

### Your phone model

Google Pixel 5

### Operating system version

Android 12

### Application version and app store

Element Version 1.4.26 [40104262] (G-b9381) olm version 3.2.12 Google Play

### Homeserver

non-public Synapse 1.61.1

### Will you send logs?

Yes

### Are you willing to provide a PR?

Yes

Contributor guide

Open the contributing guide

Assessment

This issue has not been assessed yet.

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