element-hq / element-hq/element-android

The screen cannot be turned on when there is an incoming call.

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#6,236 5 comments 0 reactions 0 assignees View on GitHub
A-VoIP O-Occasional S-Major T-Defect
Dominant language
Kotlin
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Description

### Steps to reproduce

Make a voice or video call to this device with the screen off and locked.

### Outcome

#### What did you expect?
Lights up the screen within the time frame set according to the sync interval; displays the incoming call screen, and plays a ringtone.

#### What happened instead?
If the screen is off (when the screen is locked) for a certain period of time (such as at least 1 minute), there is a high chance that the incoming call will not be displayed normally, and there will be no ringtone. After the screen is manually turned on, the screen will switch from the lock screen screen to the incoming call screen. and play a ringtone.
This problem persists even if the sync interval is set to 1 second.
Element is allowed to run in the background, and notification popups are allowed.

This problem seems to only occur with certain phone models. My other phone (HMD Global Nokia TA-1054, based on Android 8.1) does not have this problem.

### Your phone model

Mi 9T (Redmi K20)

### Operating system version

MIUI 12.5.2 (based on Android 11)

### Application version and app store

Element 1.4.14 (F-Droid)

### Homeserver

Synapse 1.60.0

### Will you send logs?

No

### Are you willing to provide a PR?

No

Contributor guide

Open the contributing guide

Assessment

This issue has not been assessed yet.

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