element-hq / element-hq/element-android

Voice and video calls connectivity issue using mobile data

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#4,499 3 comments 0 reactions 0 assignees View on GitHub
A-VoIP O-Occasional S-Major T-Defect Z-Community-Testing
Dominant language
Kotlin
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Description

### Steps to reproduce

1. We need two smartphones, at least one needs to be Xiaomi device (Mi9 was used to reproduce) and at least one needs to use mobile data (other can be on WiFi);
2. Direction of the call does not matter. Try establish voice or video call from one device to the other.
3. After call pick up, there will be "Connecting..." message hanging indefinitely
![Screenshot_20211113-202358](https://user-images.githubusercontent.com/94278457/142363742-2dbb28d4-ee3c-4a47-8ea4-304016b3894e.jpg)
.
![Screenshot_2021-11-13-20-23-55-246_im vector app_20211114145238](https://user-images.githubusercontent.com/94278457/142363746-424d58f7-250d-4aae-84be-4f3d03ae09e3.jpg)

### Outcome

#### What did you expect?
Call should went through no matter what kind of connection a device is using.

#### What happened instead?
Connection was not established.

### Your phone model

OnePlus 7T

### Operating system version

Android 11

### Application version and app store

1.3.7, 1.3.8 GPlay, GITHub

### Homeserver

mozilla.org

### Will you send logs?

Yes

Contributor guide

Open the contributing guide

Assessment

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