element-hq / element-hq/element-android

[UX] "Ignore" button in Group chat > Person > "More" is confusing

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A-Ignored users X-Needs-Product
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Kotlin
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Description

**Describe the bug**
A user was unsure to click the "unignore" button to see messages from a person in a group chat.

**To Reproduce**
Steps to reproduce the behavior:
1. Go to a group chat
2. Click on the icon of the group
3. Scroll down to "More"
4. Click on "X people"
5. Scroll down to "Users"
6. Click on an ignored person
7. Scroll down to "More"

The section mentions :

* Jump to read receipt
* Mention
* Unignore (red) or Ignore (red)

The feedback from a non technical person was that she did not know if it was an action or a status (just above is the "Verified" line which is a status). The bug was found when that person didn't understand why she didn't see messages from a third person in the group, and by searching through the settings found the "Unignore" in red and was a bit afraid to click on that, especially since she did not remember ignoring the said person (maybe some else did the mistake when configuring her phone/account).

**Expected behaviour**

I'm not an UX designer so here a few guesses :

* Maybe have a "On/Off" button that shows "Ignored" / "not ignored" ?
* Section label could be "Actions" (the above section is "Security")

Contributor guide

Open the contributing guide

Assessment

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