Operations processes

**As a** dwyler,
**I want** to ensure that all operations processes are captured in a clear and replicable way, with checklists of the things that need to be done in a step-by-step fashion where possible
**So that** if the operations people are unavailable, the processes can still be carried out and in future we can automate these in order to free up time for other productive tasks!

1. Create a list of the various tasks that are performed
2. Open issues for each of these tasks in this repo
3. Link each as a checklist in this main comment
4. Follow our [contributing process](https://github.com/dwyl/contributing) (including time estimations and time tracking) to complete these (I'm happy to be the reviewer)