dwyl / dwyl/process-handbook

If you want to run a project, you have to be willing to pull people up on things

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Description

When you're working with a company like dwyl with a very specific ethos (see [manifesto](https://github.com/dwyl/start-here/blob/master/manifesto.md)) and where everyone is so **genuinely amazing** ❤️ it can be really easy to just want to be everyone's friend.

But in my experience, when running a project/group of projects, like people are at dwyl, you have to be willing to be the 'bad guy' and hand out some tough love if it's warranted.

When someone makes a mistake or shirks [processes](https://github.com/dwyl/contributing), you should absolutely put on your "[docendo discimus](https://en.wikipedia.org/wiki/Docendo_discimus)" hat and coach them through it. But when they do that same thing 3 times, **you have to be willing to take them aside and tell them that's not ok** _for the good of your team_.

_Even_ if you feel like you're saying the same thing 20 times and "you know how that must sound". _Even_ if you think it makes you sound like the biggest pain on Earth.
_Even_ if you think you might not get invited to the next after-work drinks.
**You do it with respect**, but you do it.

To be clear, this is **not about _imposing an opinion_**. What you are saying must come from personal experience and that your goal is to stop them from having to step in front of those same bullets. It is a conversation that needs to be had with your team, just don't shy away from having it.

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