200 Employees, 3 Michelin Stars: A Day at Eleven Madison Park

https://youtu.be/NK88iwkvjfM

This past year I read the books “unreasonable hospitality” and “setting the table” and found both fascinating. 😍

The difference between a _good_ restaurant that has decent food and a _superb_ one that gets _everything_ right is all about the *experience*.

While I have near-zero interest in _burning_ cash on overpriced tiny portions of food, I feel like 11MP is different.
They have *mastered* the art of _service_.
So if I’m ever in NY again, I will try and get a reservation.

Meanwhile, we can all watch this “Day in the life” for _free_ and marvel at the _systems_ they have in place to _consistently_ rank as the world’s top restaurant.