Cryptomator Shortcuts “Get Folder” action times out on iOS
- Dominant language
- Swift
- Stars
- 288
- Forks
- 43
- PR merge metrics
- No merged PRs in 30d
Description
### Summary
The Cryptomator Shortcuts action “Get Folder” consistently fails with a timeout when trying to access a folder inside a vault. The same error occurs with different Cryptomator vaults.
### Please agree to the following
- [x] I have searched [existing issues](https://github.com/cryptomator/ios/issues?q=) for duplicates
- [x] I agree to follow this project's [Code of Conduct](https://github.com/cryptomator/ios/blob/develop/.github/CODE_OF_CONDUCT.md)
### System Setup
iOS: 26.6
* Cryptomator: 3.1.2 (1522)
* Device: iPhone 15 Pro
* Apple Shortcuts: Cryptomator “Get Folder” action
### Cloud Type
Dropbox
### Steps to Reproduce
Create a new shortcut in Apple Shortcuts.
2. Add the Cryptomator “Get Folder” action.
3. Select an existing unlocked Cryptomator vault.
4. Select a folder inside the vault (e.g. “iPhone Kamera”).
5. Run the shortcut.
6. The action waits and then fails with: “The operation took too long to complete. Try again.” (“Der Vorgang dauerte zu lange, um ihn abzuschließen. Versuche es erneut.”)
7. The same behavior is reproducible with another Cryptomator vault.
### Expected Behavior
The Cryptomator “Get Folder” Shortcuts action should return the selected folder from the unlocked vault so that subsequent Shortcuts actions can process its contents.
### Actual Behavior
The “Get Folder” action does not return the selected folder. After waiting for some time, the action fails with a timeout: “The operation took too long to complete. Try again.”
The German error message is: “Der Vorgang dauerte zu lange, um ihn abzuschließen. Versuche es erneut.”
The issue persists after restarting the iPhone and occurs with different Cryptomator vaults. The vaults themselves can be opened and browsed normally in Cryptomator/Files.
### Reproducibility
Always
### Relevant Log Output
```shell
```
### Anything else?
_No response_
Contributor guide
Research direction
Start by reproducing the Cryptomator “Get Folder” action in Apple Shortcuts with an unlocked vault and a folder such as “iPhone Kamera,” following the listed steps. Trace where the action waits and times out, then verify that it returns the selected folder and allows subsequent Shortcuts actions to process its contents.
Written by the indexing model from the issue text.
Assessment
- Tech stack
- ios, swift
- Domain
- mobile
- Issue type
- Bug
- Difficulty
- 4/5
- Estimated time
- 3-5 days
- Activity status
- Active
- Clarity
- Mostly clear
- Newbie friendliness
- 48/100