cryptomator / cryptomator/ios

Cryptomator Shortcuts “Get Folder” action times out on iOS

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Dominant language
Swift
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Description

### Summary

The Cryptomator Shortcuts action “Get Folder” consistently fails with a timeout when trying to access a folder inside a vault. The same error occurs with different Cryptomator vaults.

### Please agree to the following

- [x] I have searched [existing issues](https://github.com/cryptomator/ios/issues?q=) for duplicates
- [x] I agree to follow this project's [Code of Conduct](https://github.com/cryptomator/ios/blob/develop/.github/CODE_OF_CONDUCT.md)

### System Setup

iOS: 26.6
* Cryptomator: 3.1.2 (1522)
* Device: iPhone 15 Pro
* Apple Shortcuts: Cryptomator “Get Folder” action

### Cloud Type

Dropbox

### Steps to Reproduce

Create a new shortcut in Apple Shortcuts.
2. Add the Cryptomator “Get Folder” action.
3. Select an existing unlocked Cryptomator vault.
4. Select a folder inside the vault (e.g. “iPhone Kamera”).
5. Run the shortcut.
6. The action waits and then fails with: “The operation took too long to complete. Try again.” (“Der Vorgang dauerte zu lange, um ihn abzuschließen. Versuche es erneut.”)
7. The same behavior is reproducible with another Cryptomator vault.

### Expected Behavior

The Cryptomator “Get Folder” Shortcuts action should return the selected folder from the unlocked vault so that subsequent Shortcuts actions can process its contents.

### Actual Behavior

The “Get Folder” action does not return the selected folder. After waiting for some time, the action fails with a timeout: “The operation took too long to complete. Try again.”

The German error message is: “Der Vorgang dauerte zu lange, um ihn abzuschließen. Versuche es erneut.”

The issue persists after restarting the iPhone and occurs with different Cryptomator vaults. The vaults themselves can be opened and browsed normally in Cryptomator/Files.

### Reproducibility

Always

### Relevant Log Output

```shell

```

### Anything else?

_No response_

Contributor guide

Open the contributing guide

Research direction

Start by reproducing the Cryptomator “Get Folder” action in Apple Shortcuts with an unlocked vault and a folder such as “iPhone Kamera,” following the listed steps. Trace where the action waits and times out, then verify that it returns the selected folder and allows subsequent Shortcuts actions to process its contents.

Written by the indexing model from the issue text.

Assessment

Tech stack
ios, swift
Domain
mobile
Issue type
Bug
Difficulty
4/5
Estimated time
3-5 days
Activity status
Active
Clarity
Mostly clear
Newbie friendliness
48/100

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