craftcms / craftcms/cms

Database dump and Matrix widget changes fail

Open
#6,946 6 comments 0 reactions 0 assignees View on GitHub

Nobody has claimed this yet.

bug
Dominant language
PHP
Stars
3.6k
Forks
705
Avg merge
1d 5h
Merged PRs (30d)
134

Description

Description

We're seeing issues where attempts to download a backup of the prod database fail with an error saying to check the error logs, but no errors appear in any of the Craft's error logs. At the same time we also noticed that we are unable to save changes to a (fairly large) matrix field with the same non-error effect. Has anyone experienced this, or is able to make any suggestions on fixing it?

We've tried to fix it by jacking the post vars setting up through the roof, so I'm fairly confident that's not it.

Steps to reproduce
  1. Download database backup

  2. Check for error logs

  3. No logs appear

  4. Attempt to add new field to matrix widget

  5. check for error logs

  6. No logs appear.

Additional info
  • Craft version:3.5.7
  • PHP version: 7.3.20
  • Database driver & version:MySQL 5.5.5
  • Plugins & versions:

Contributor guide

Open the contributing guide

First steps

  1. Read the whole issue, then the project's contributing guide.
  2. Comment on the issue to say you are picking it up — it saves two people doing the same work.
  3. Fork the repository and make your change on a branch.
  4. Open a pull request that references the issue number.

Research direction

No files, tests, or entry points are identified. Start by reproducing the database backup and large Matrix-field save failures with Craft 3.5.7, PHP 7.3.20, and MySQL 5.5.5, then inspect the available error logs; done means identifying a reproducible cause and confirming that both operations succeed or report actionable errors.

Written by the indexing model from the issue text.

Assessment

Tech stack
mysql, php
Domain
backend, database
Issue type
Bug
Difficulty
4/5
Estimated time
3-5 days
Activity status
Stale
Clarity
Needs clarification
Newbie friendliness
25/100

Get new issues in your inbox

A short digest of beginner-friendly GitHub issues.