Passward email not received

Hello team,

Member 6 from the Charlotte County Time Bank reported that she trying to change her password but she has not received the email neither in her inbox nor her junk mail. She is using a gmail account. Could you please check if the emails are sent correctly from our end?

Thank you,
Maria

Start by tracing the password-reset email flow and checking delivery evidence for the reported Gmail account, including whether the message leaves the application. Reproduce the reset request if possible; done means the delivery failure is explained and the issue has a verified fix or documented outcome.

Written by the indexing model from the issue text.