codalab / codalab/codabench

Registration failed with 500 error and activation email not received

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#2,406 1 comment 0 reactions 0 assignees View on GitHub

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Bug User-specific
Dominant language
Python
Stars
176
Forks
74
Avg merge
5d 3h
Merged PRs (30d)
21

Description

Hello Codabench team,

I tried to register a new Codabench account using the email address WeiZhong_Liu2002@163.com, but the registration failed and I was redirected to a 500 error page saying “Something went wrong on our end.”

Previously, I also had trouble receiving the activation email with my Outlook address, so I tried registering again with this 163 email address. However, I still cannot complete the registration.

Could you please help me check this issue or manually activate/create my account?

Email used for registration: WeiZhong_Liu2002@163.com

Thank you very much for your help

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First steps

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  2. Comment on the issue to say you are picking it up — it saves two people doing the same work.
  3. Fork the repository and make your change on a branch.
  4. Open a pull request that references the issue number.

Research direction

No repository file, test, or entry point is named in the report. Start by tracing the registration and activation-email flow and reproduce the 500 response with a test account; done means registration completes or the failure has a clear, actionable diagnosis and the activation email is handled correctly.

Written by the indexing model from the issue text.

Assessment

Tech stack
python
Domain
authentication, backend
Issue type
Bug
Difficulty
4/5
Estimated time
3-5 days
Activity status
Quiet
Clarity
Needs clarification
Newbie friendliness
25/100

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