* https://github.com/run-llama/llama_index/issues/16796

I then moved on to investigating the Groq API and ran the code from the [documentation](https://docs.llamaindex.ai/en/stable/examples/llm/groq/). You can see the error and the code that led to it in this [notebook](https://github.com/hherpa/LlamaIndex-Reliability-Issues/blob/main/PermissionDeniedError.ipynb).

**Steps to Reproduce**

[notebook](https://github.com/hherpa/LlamaIndex-Reliability-Issues/blob/main/PermissionDeniedError.ipynb)
os: win11

**Relevant Logs/Tracbacks**

```shell
-----------------------------------------------------------
PermissionDeniedError Traceback (most recent call last)
Cell In[21], line 1
----> 1 response = llm.complete("Explain the importance of low latency LLMs")
2 print(response)

File ~\AppData\Roaming\Python\Python311\site-packages\llama_index\core\instrumentation\dispatcher.py:311, in Dispatcher.span..wrapper(func, instance, args, kwargs)
308 _logger.debug(f"Failed to reset active_span_id: {e}")
310 try:
--> 311 result = func(*args, **kwargs)
312 if isinstance(result, asyncio.Future):
313 # If the result is a Future, wrap it
314 new_future = asyncio.ensure_future(result)

File ~\AppData\Roaming\Python\Python311\site-packages\llama_index\llms\openai_like\base.py:99, in OpenAILike.complete(self, prompt, formatted, **kwargs)
96 if not formatted:
97 prompt = self.completion_to_prompt(prompt)
---> 99 return super().complete(prompt, **kwargs)

File ~\AppData\Roaming\Python\Python311\site-packages\llama_index\core\instrumentation\dispatcher.py:311, in Dispatcher.span..wrapper(func, instance, args, kwargs)
308 _logger.debug(f"Failed to reset active_span_id: {e}")
310 try:
--> 311 result = func(*args, **kwargs)
312 if isinstance(result, asyncio.Future):
313 # If the result is a Future, wrap it
314 new_future = asyncio.ensure_future(result)

File ~\AppData\Roaming\Python\Python311\site-packages\llama_index\core\llms\callbacks.py:431, in llm_completion_callback..wrap..wrapped_llm_predict(_self, *args, **kwargs)
422 event_id = callback_manager.on_event_start(
423 CBEventType.LLM,
424 payload={
(...)
428 },
429 )
430 try:
--> 431 f_return_val = f(_self, *args, **kwargs)
432 except BaseException as e:
433 callback_manager.on_event_end(
434 CBEventType.LLM,
435 payload={EventPayload.EXCEPTION: e},
436 event_id=event_id,
437 )

File ~\AppData\Roaming\Python\Python311\site-packages\llama_index\llms\openai\base.py:375, in OpenAI.complete(self, prompt, formatted, **kwargs)
373 else:
374 complete_fn = self._complete
--> 375 return complete_fn(prompt, **kwargs)

File ~\AppData\Roaming\Python\Python311\site-packages\llama_index\core\base\llms\generic_utils.py:173, in chat_to_completion_decorator..wrapper(prompt, **kwargs)
170 def wrapper(prompt: str, **kwargs: Any) -> CompletionResponse:
171 # normalize input
172 messages = prompt_to_messages(prompt)
--> 173 chat_response = func(messages, **kwargs)
174 # normalize output
175 return chat_response_to_completion_response(chat_response)

File ~\AppData\Roaming\Python\Python311\site-packages\llama_index\llms\openai\base.py:106, in llm_retry_decorator..wrapper(self, *args, **kwargs)
97 return f(self, *args, **kwargs)
99 retry = create_retry_decorator(
100 max_retries=max_retries,
101 random_exponential=True,
(...)
104 max_seconds=20,
105 )
--> 106 return retry(f)(self, *args, **kwargs)

File ~\AppData\Roaming\Python\Python311\site-packages\tenacity\__init__.py:289, in BaseRetrying.wraps..wrapped_f(*args, **kw)
287 @functools.wraps(f)
288 def wrapped_f(*args: t.Any, **kw: t.Any) -> t.Any:
--> 289 return self(f, *args, **kw)

File ~\AppData\Roaming\Python\Python311\site-packages\tenacity\__init__.py:379, in Retrying.__call__(self, fn, *args, **kwargs)
377 retry_state = RetryCallState(retry_object=self, fn=fn, args=args, kwargs=kwargs)
378 while True:
--> 379 do = self.iter(retry_state=retry_state)
380 if isinstance(do, DoAttempt):
381 try:

File ~\AppData\Roaming\Python\Python311\site-packages\tenacity\__init__.py:314, in BaseRetrying.iter(self, retry_state)
312 is_explicit_retry = fut.failed and isinstance(fut.exception(), TryAgain)
313 if not (is_explicit_retry or self.retry(retry_state)):
--> 314 return fut.result()
316 if self.after is not None:
317 self.after(retry_state)

File C:\Program Files\Python311\Lib\concurrent\futures\_base.py:449, in Future.result(self, timeout)
447 raise CancelledError()
448 elif self._state == FINISHED:
--> 449 return self.__get_result()
451 self._condition.wait(timeout)
453 if self._state in [CANCELLED, CANCELLED_AND_NOTIFIED]:

File C:\Program Files\Python311\Lib\concurrent\futures\_base.py:401, in Future.__get_result(self)
399 if self._exception:
400 try:
--> 401 raise self._exception
402 finally:
403 # Break a reference cycle with the exception in self._exception
404 self = None

File ~\AppData\Roaming\Python\Python311\site-packages\tenacity\__init__.py:382, in Retrying.__call__(self, fn, *args, **kwargs)
380 if isinstance(do, DoAttempt):
381 try:
--> 382 result = fn(*args, **kwargs)
383 except BaseException: # noqa: B902
384 retry_state.set_exception(sys.exc_info()) # type: ignore[arg-type]

File ~\AppData\Roaming\Python\Python311\site-packages\llama_index\llms\openai\base.py:429, in OpenAI._chat(self, messages, **kwargs)
426 message_dicts = to_openai_message_dicts(messages, model=self.model)
428 if self.reuse_client:
--> 429 response = client.chat.completions.create(
430 messages=message_dicts,
431 stream=False,
432 **self._get_model_kwargs(**kwargs),
433 )
434 else:
435 with client:

File ~\AppData\Roaming\Python\Python311\site-packages\openai\_utils\_utils.py:274, in required_args..inner..wrapper(*args, **kwargs)
272 msg = f"Missing required argument: {quote(missing[0])}"
273 raise TypeError(msg)
--> 274 return func(*args, **kwargs)

File ~\AppData\Roaming\Python\Python311\site-packages\openai\resources\chat\completions.py:815, in Completions.create(self, messages, model, audio, frequency_penalty, function_call, functions, logit_bias, logprobs, max_completion_tokens, max_tokens, metadata, modalities, n, parallel_tool_calls, presence_penalty, response_format, seed, service_tier, stop, store, stream, stream_options, temperature, tool_choice, tools, top_logprobs, top_p, user, extra_headers, extra_query, extra_body, timeout)
775 @required_args(["messages", "model"], ["messages", "model", "stream"])
776 def create(
777 self,
(...)
812 timeout: float | httpx.Timeout | None | NotGiven = NOT_GIVEN,
813 ) -> ChatCompletion | Stream[ChatCompletionChunk]:
814 validate_response_format(response_format)
--> 815 return self._post(
816 "/chat/completions",
817 body=maybe_transform(
818 {
819 "messages": messages,
820 "model": model,
821 "audio": audio,
822 "frequency_penalty": frequency_penalty,
823 "function_call": function_call,
824 "functions": functions,
825 "logit_bias": logit_bias,
826 "logprobs": logprobs,
827 "max_completion_tokens": max_completion_tokens,
828 "max_tokens": max_tokens,
829 "metadata": metadata,
830 "modalities": modalities,
831 "n": n,
832 "parallel_tool_calls": parallel_tool_calls,
833 "presence_penalty": presence_penalty,
834 "response_format": response_format,
835 "seed": seed,
836 "service_tier": service_tier,
837 "stop": stop,
838 "store": store,
839 "stream": stream,
840 "stream_options": stream_options,
841 "temperature": temperature,
842 "tool_choice": tool_choice,
843 "tools": tools,
844 "top_logprobs": top_logprobs,
845 "top_p": top_p,
846 "user": user,
847 },
848 completion_create_params.CompletionCreateParams,
849 ),
850 options=make_request_options(
851 extra_headers=extra_headers, extra_query=extra_query, extra_body=extra_body, timeout=timeout
852 ),
853 cast_to=ChatCompletion,
854 stream=stream or False,
855 stream_cls=Stream[ChatCompletionChunk],
856 )

File ~\AppData\Roaming\Python\Python311\site-packages\openai\_base_client.py:1277, in SyncAPIClient.post(self, path, cast_to, body, options, files, stream, stream_cls)
1263 def post(
1264 self,
1265 path: str,
(...)
1272 stream_cls: type[_StreamT] | None = None,
1273 ) -> ResponseT | _StreamT:
1274 opts = FinalRequestOptions.construct(
1275 method="post", url=path, json_data=body, files=to_httpx_files(files), **options
1276 )
-> 1277 return cast(ResponseT, self.request(cast_to, opts, stream=stream, stream_cls=stream_cls))

File ~\AppData\Roaming\Python\Python311\site-packages\openai\_base_client.py:954, in SyncAPIClient.request(self, cast_to, options, remaining_retries, stream, stream_cls)
951 else:
952 retries_taken = 0
--> 954 return self._request(
955 cast_to=cast_to,
956 options=options,
957 stream=stream,
958 stream_cls=stream_cls,
959 retries_taken=retries_taken,
960 )

File ~\AppData\Roaming\Python\Python311\site-packages\openai\_base_client.py:1058, in SyncAPIClient._request(self, cast_to, options, retries_taken, stream, stream_cls)
1055 err.response.read()
1057 log.debug("Re-raising status error")
-> 1058 raise self._make_status_error_from_response(err.response) from None
1060 return self._process_response(
1061 cast_to=cast_to,
1062 options=options,
(...)
1066 retries_taken=retries_taken,
1067 )

PermissionDeniedError:

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