Municipal court-deferring a ticket usability test

**The goal of research:**

- We want to see if residents can successfully make it through the defer-a-ticket form.
- Initial meeting notes:[https://docs.google.com/document/d/16rY37py71klt5Jwx0BY4ImruahVylvac5EYlkvFdtrY/edit?usp=sharing](https://docs.google.com/document/d/16rY37py71klt5Jwx0BY4ImruahVylvac5EYlkvFdtrY/edit?usp=sharing
)

To put this issue on your radar @toribr

**Next steps:**
_Note: Issue links will be added to each item soon_
- [x] Schedule meeting with Gabi and Inara to get more detailed needs(Sprint 62)
- [x] onboarding Gabi and Inara for collaboration effort in conducting usability test with Spanish users(Sprint 63)
- [x] Schedule meeting with Jo for getting connected to Municipal court for recruiting and any needs for testing --> we can batch test together(Sprint 62)
- [ ] Start usability test script(Sprint 64)
- [ ] Recruiting strategy, scheduling(Sprint 64)
- [ ] Gift card procurement(Sprint 64)

- [ ] Conduct a usability test(Sprint 65)
- [ ] Sythesis and shareout(Sprint 65)