cityofaustin / cityofaustin/techstack

User story: private hauler application form

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#2,301 0 comments 0 reactions 1 assignee Claimed by @annieszot View on GitHub
Department: Resource Recovery Feature: Forms Team: Content
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Description

As a business owner who needs a private hauler for waste management, I want a digital form to fill out for a private hauler application.

See #2275 Currently, the application is a pdf: http://austintexas.gov/sites/default/files/files/Application_Form-Rev_10-05-16.pdf

Building and implementing this form is part of the ARR content transition for MVP including transitioning forms.

-Need to learn from ARR
--Who generally applies for a private hauler? How many people?
--What are the application's pain points for resident business owners, and how will a digital form improve the experience?

No alternatives considered yet.

Acceptance criteria to be determined after learning more about the application form from business owners who've applied for a private hauler.

Definition of done
Form has ever green content, governance established
Acceptance criteria and user testing determined --will solidify the definition of done

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