chatwoot / chatwoot/chatwoot-flutter-sdk

Chat history persistence Issue in SDK

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#38 0 comments 0 reactions 0 assignees View on GitHub
Dominant language
Dart
Stars
85
Forks
165
PR merge metrics
No merged PRs in 30d

Description

Hi,
Anyone using Chatwoot Flutter SDK ?
I am facing issue in chat history persistence even though I am passing "IdentifierHash" Properly.
The chat history is only available for single device, but if same user login with different device than chat history is not available and new fresh conversation is being created for the same user in chatwoot agent dashboard.
If anyone have any idea on this please help.
Thanks

Contributor guide

No contributing guide indexed for this repository

Research direction

Start by reproducing the Chatwoot Flutter SDK flow with the same IdentifierHash on two devices, then compare the resulting conversations in the Chatwoot agent dashboard. Done means the same user's existing chat history is available on both devices instead of creating a fresh conversation.

Written by the indexing model from the issue text.

Assessment

Tech stack
dart, flutter
Domain
mobile
Issue type
Bug
Difficulty
4/5
Estimated time
3-5 days
Activity status
Stale
Clarity
Needs clarification
Newbie friendliness
25/100

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