chaitin / chaitin/SafeLine

Server Error When Renewing License

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#1,262 1 comment 0 reactions 0 assignees View on GitHub

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Dominant language
Go
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Avg merge
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Description

Content

Greetings,

When attempting to renew our license, we encounter a server error after adding the credit card details and submitting the request, which prevents us from completing the process. Could you please check this issue or advise us on how to proceed?

error
Internal server error occurred [trace_id: code]

Thank you in advance for your support.

Contributor guide

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First steps

  1. Read the whole issue, then the project's contributing guide.
  2. Comment on the issue to say you are picking it up — it saves two people doing the same work.
  3. Fork the repository and make your change on a branch.
  4. Open a pull request that references the issue number.

Research direction

Start by reproducing the license renewal after submitting credit-card details and capture the reported internal-server-error trace_id. Trace that identifier through the server logs and renewal flow; done means the renewal completes successfully without the server error.

Written by the indexing model from the issue text.

Assessment

Tech stack
go
Domain
backend, payments
Issue type
Bug
Difficulty
4/5
Estimated time
3-5 days
Activity status
Quiet
Clarity
Needs clarification
Newbie friendliness
35/100

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