chaitin / chaitin/MonkeyCode

Bug Report & Feedback: Voided invoice blocks new payment for international users

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Description

Dear MonkeyCode Team,

I want to report a technical issue that prevents me from upgrading to MonkeyCode Ultra, and I believe it may affect other international users as well.

Problem:

My old invoice (#UF8TRDRR-0002) was voided.

Your support advised me to ignore it and create a new order.

However, when I try to upgrade, Stripe still shows the same voided invoice and there is no way to pay it.

The Stripe link is: https://invoice.stripe.com/i/acct_1TZTcr2WGIR27cLA/live_YWNjdF8xVFpUY3IyV0dJUjI3Y0xBLF9WRjRjb3Y3alFaeGM0MVpMcFFLdjdtMlpKWWRoMHU5LDE3OTY5NzA3NA0200O0gmmRLc?s=ap

I have tried different browsers, cleared cache/cookies, incognito mode, and different devices — nothing works.

Impact:

I cannot complete the upgrade.

International users who cannot access the Baizhi Cloud console may face the same issue.

Request:

Please create a brand new order/invoice for MonkeyCode Ultra.

Send me a direct payment link for the new order.

Confirm the final amount and the subscription start date (should start from successful payment).

Suggestion:

It would be helpful to provide an alternative payment method for international users (e.g., a manual payment link or PayPal).

I am ready to pay immediately once I receive a valid link. Thank you for your help.

Best regards,
Omid Aghaz
Current UID: 6f5e8686-42bb-4da1-a2da-e9be84ed397f

Contributor guide

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First steps

  1. Read the whole issue, then the project's contributing guide.
  2. Comment on the issue to say you are picking it up — it saves two people doing the same work.
  3. Fork the repository and make your change on a branch.
  4. Open a pull request that references the issue number.

Research direction

No repository file, test, or code entry point is named. Start by reviewing the payment flow and the reported voided Stripe invoice, then determine whether a reproducible defect exists and what successful completion should mean for creating a new order and payment link.

Written by the indexing model from the issue text.

Assessment

Domain
payments
Issue type
Bug
Difficulty
5/5
Estimated time
Over a week
Activity status
Active
Clarity
Needs clarification
Newbie friendliness
20/100

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