cds-snc / cds-snc/platform-forms-client

Explore possibility of designating shared inbox to receive notifications on submission

Open
#7,394 2 comments 0 reactions 0 assignees View on GitHub
Dominant language
TypeScript
Stars
46
Forks
16
Avg merge
1d 8h
Merged PRs (30d)
85

Description

## Description

People would like to set up notifications to shared email inbox, not necessarily to have an account there but to make that email address aware that there is something to action in GC Forms

Currently only account holders can be added to receive notifications:
Image

## User story
As a form administrator
I need my team to know when we receive new responses
So that we can coordinate who retrieves them from GC Forms

## From clients

> I was trying to set up my form so that **a shared mailbox can receive notifications when user have submitted a form.** How would I go about doing that?

Contributor guide

Open the contributing guide

Research direction

No files, tests, or entry points are named in the issue. Start by tracing how submission notifications are configured and delivered, then determine whether shared inboxes can be supported without an account; done means documenting or implementing a decided approach and verifying that the team can receive new-response notifications.

Written by the indexing model from the issue text.

Assessment

Tech stack
nextjs, typescript
Domain
api, backend
Issue type
Feature
Difficulty
5/5
Estimated time
Over a week
Activity status
Quiet
Clarity
Needs clarification
Newbie friendliness
35/100

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