cds-snc / cds-snc/platform-forms-client

Discovery research on the added value of GC Forms for high-volume forms

Open
#6,999 0 comments 0 reactions 0 assignees View on GitHub
Epic
Dominant language
TypeScript
Stars
46
Forks
16
Avg merge
1d 10h
Merged PRs (30d)
82

Description

This research was identified as a potential strategic bet for GC Form's future (high urgency / high impact).

The goal of this research will be to work on:
- a methodology for the time saved using product telemetry
- How to get more accuracy in terms of time saved and how to measure that?
- What do we need to have in place in order to measure the time saved for public servants?
- a methodology for the time saved for case studies
- Gather more examples on how GC Forms helped the government save time
- Linked to the product itself, not specifically related to the UX

Starting point for the exploration:

- Security, what is supported by the other tools, protected A and B etc
- Features comparison, functionality comparison
- Cost, user licensing fees
- Data perspective and privacy of the data
- What if GC Forms becomes the front-end for form fillers, to address pain points high volume / high priority form users are encountering with their solution (Salesforce, CRM etc)

Contributor guide

Open the contributing guide

Research direction

Start with the listed questions on telemetry, case studies, security, feature comparison, cost, and data privacy. Review how GC Forms could serve high-volume form fillers alongside tools such as Salesforce or CRM systems. Done means documenting measurement methodologies, supporting examples, and the findings that inform this strategic bet.

Written by the indexing model from the issue text.

Assessment

Tech stack
next.js, typescript
Domain
analytics, data, security
Issue type
Feature
Difficulty
5/5
Estimated time
Over a week
Activity status
Quiet
Clarity
Mostly clear
Newbie friendliness
35/100

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