How might we handle forms where all people with access and their managers have left the client dept? (abandoned forms)

We received a support ticket from The National Battlefields Commission, requesting that 2 new accounts be given access to [an existing form](https://forms-formulaires.alpha.canada.ca/en/id/cll55a578005kx367csnd66gl) because both the person who created the form and the person they listed as their manager have left.

Typically, it's the responsibility of the form owner to add new collaborators/transfer ownership, but since all the people who currently have access to this form are gone, that's not possible.

We asked for written authorization from a manager or director, and specifically requested authorization in writing from National Battlefields Commission's ATIP Coordinator, who is also their Director of Institutional Affairs according to GEDs, given that this form handles personal information (and the existing response likely contains PI).

Bigger picture, this might not be the ideal way to handle a request like this. Both Notify & Forms have encountered this type of situation, but neither product has a well-documented and consistent process for dealing with it.

Melissa T (Policy Advisor for GC Notify) and Sam B will to do some co-thinking and analysis, and help address that gap.