canonical / canonical/ubuntu.com
Impossible to register for a free account for Ubuntu PRo
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- HTML
- Stars
- 325
- Forks
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- Avg merge
- 2d 21h
- Merged PRs (30d)
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Description
### Summary
when trying to register for a free ubuntu account (https://ubuntu.com/login?next=/pro/dashboard?), I land to 502 Bad Gateway nginx/1.14.0 (Ubuntu)
Same when I try to go to [Your subscriptions](https://ubuntu.com/pro/dashboard) [Account users](https://ubuntu.com/pro/users)
### Steps to reproduce the behavior
1) go to https://ubuntu.com/pro/subscribe
2) click on either "register" big green button,
2bis) or click in the footer on [Your subscriptions](https://ubuntu.com/pro/dashboard) [Account users](https://ubuntu.com/pro/users)
### Expected behavior
Should lead me to the register form
### Browser/device details
MacStudio, MacOS 26.5.2 (25F84)
Chrome, Version 150.0.7871.182 (Build officiel) (arm64)
### Reported from
https://ubuntu.com/pro/subscribe
Contributor guide
No contributing guide indexed for this repository
Research direction
Reproduce the failure from https://ubuntu.com/pro/subscribe and verify the register, Your subscriptions, and Account users links. Trace the affected website routes and nginx gateway response; done means each route reaches the registration or account page instead of returning 502 Bad Gateway.
Written by the indexing model from the issue text.
Assessment
- Tech stack
- nginx
- Domain
- authentication, web-dev
- Issue type
- Bug
- Difficulty
- 4/5
- Estimated time
- 3-5 days
- Activity status
- Quiet
- Clarity
- Mostly clear
- Newbie friendliness
- 48/100