canonical / canonical/ubuntu.com
Error when submitting newsletter sign-up form
- Dominant language
- HTML
- Stars
- 325
- Forks
- 303
- Avg merge
- 2d 21h
- Merged PRs (30d)
- 52
Description
### Summary
Error when submitting the newsletter sign-up form on https://ubuntu.com/contact-us/newsletter-opt-in
### Steps to reproduce the behavior
1. be logged in on the site (I haven’t tested whether that is relevant)
2. go to https://ubuntu.com/contact-us/newsletter-opt-in
3. enter email address (I used the same email address that I also used for the account that I’m logged in with)
4. click the checkbox to agree to receive information
5. click “Submit form”
### Expected behavior
Either Proceed in the subscription process to the stage where I’d confirm the email address, or ideally — since I used the same email address that I also used for the account that I’m logged in with, which is already confirmed — immediately complete the subscription process.
### Browser/device details
PC
Debian 12.13
Firefox
140.10.1esr (64-bit)
### Reported from
https://ubuntu.com/contact-us/newsletter-opt-in
Contributor guide
No contributing guide indexed for this repository
Research direction
Start by reproducing the failure at https://ubuntu.com/contact-us/newsletter-opt-in using the listed Firefox and Debian environment, while checking the browser's visible error and developer-console output. Trace the form submission from that page and confirm that a valid email can proceed to confirmation or complete subscription without an error.
Written by the indexing model from the issue text.
Assessment
- Tech stack
- html
- Domain
- web-dev
- Issue type
- Bug
- Difficulty
- 3/5
- Estimated time
- 1-2 days
- Activity status
- Quiet
- Clarity
- Mostly clear
- Newbie friendliness
- 48/100