Chrome Browser Fails to load some converted documents
- Dominant language
- JavaScript
- Stars
- 333
- Forks
- 98
- PR merge metrics
- No merged PRs in 30d
Description
Some of my recently converted documents are not loading properly with the BOX Viewer.
The attached ZIP archive contains one of the problematic document sets (created through the BOX PDF-HTML5 conversion API on 2015-10-07 13:22:54).
- The crocodoc viewer starts working, but hangs after entering pageLoadLoop
- Chrome hangs waiting for the crocodoc viewer
- No errors appear in Chrome's developer console
Tested with Chrome Version 49.0.2623.87 (64-bit) on Mac OS-X 10.10.5
[d4b5610b12e94daea95d5df405243897.zip](https://github.com/box/viewer.js/files/183280/d4b5610b12e94daea95d5df405243897.zip)
Contributor guide
Research direction
Start by reproducing the failure with the attached ZIP archive in Chrome 49 on Mac OS X 10.10.5, then inspect the crocodoc viewer around pageLoadLoop. Confirm whether the viewer hangs while loading this converted document set and use the developer console to check for any observable failure. Done means the affected documents load successfully in Chrome.
Written by the indexing model from the issue text.
Assessment
- Tech stack
- javascript
- Domain
- frontend
- Issue type
- Bug
- Difficulty
- 4/5
- Estimated time
- 3-5 days
- Activity status
- Stale
- Clarity
- Needs clarification
- Newbie friendliness
- 25/100