Dell XPS 9500 IR camera not recognized
- Dominant language
- Python
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Description
Ubuntu 20.04 LTS
Dell XPS 15 9500 (2020 model)
Camera light turns on, indicating image recording -- but the IR sensors do not turn on. Tried the config/reinstall a few times.
Not sure what command output I can include to diagnose, here is lsusb -v for what I think is the camera.
```
Bus 001 Device 003: ID 0c45:6d14 Microdia Integrated_Webcam_HD
Device Descriptor:
bLength 18
bDescriptorType 1
bcdUSB 2.01
bDeviceClass 239 Miscellaneous Device
bDeviceSubClass 2
bDeviceProtocol 1 Interface Association
bMaxPacketSize0 64
idVendor 0x0c45 Microdia
idProduct 0x6d14
bcdDevice 92.67
iManufacturer 2 Sonix Technology Co., Ltd.
iProduct 1 Integrated_Webcam_HD
```
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Research direction
Start with the provided lsusb -v output for device 0c45:6d14 and reproduce the problem on Ubuntu 20.04 with a Dell XPS 15 9500. Determine whether the IR sensors are exposed and whether Howdy recognizes them; done means a confirmed diagnosis with a documented fix or limitation.
Written by the indexing model from the issue text.
Assessment
- Tech stack
- linux, python, ubuntu
- Domain
- authentication, operating-systems
- Issue type
- Bug
- Difficulty
- 4/5
- Estimated time
- 3-5 days
- Activity status
- Stale
- Clarity
- Needs clarification
- Newbie friendliness
- 25/100