bitwarden / bitwarden/server

Expired family license cannot be renewed

Open
#7,276 10 comments 0 reactions 0 assignees View on GitHub
bug
Dominant language
C#
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Forks
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Avg merge
4d 8h
Merged PRs (30d)
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Description

### Steps To Reproduce

1. Given an expired family license on self-hosted, go to Admin > Family org > Subscription

### Expected Result

The page should load and I should be able to upload a new license

### Actual Result

The loading spinner keeps loading forever.

In the debugger, the `/oragnizations/x/subscription` endpoint returns:

```
{
"message": "Invalid license. IDX10223: Lifetime validation failed. The token is expired. ValidTo (UTC): '3/18/2026 9:07:04\u202FAM', Current time (UTC): '3/23/2026 10:03:41\u202FAM'.",
"validationErrors": null,
"exceptionMessage": null,
"exceptionStackTrace": null,
"innerExceptionMessage": null,
"object": "error"
}
```

### Screenshots or Videos

Image

### Additional Context

_No response_

### Build Version

5927d80

### Environment

Self-Hosted

### Environment Details

- Ubuntu 22.04
- Docker

### Issue Tracking Info

- [x] I understand that work is tracked outside of Github. A PR will be linked to this issue should one be opened to address it, but Bitwarden doesn't use fields like "assigned", "milestone", or "project" to track progress.

Contributor guide

Open the contributing guide

Research direction

Start by tracing the /oragnizations/x/subscription endpoint used by Admin > Family org > Subscription, focusing on the expired-license response shown in the debugger. Reproduce the flow on self-hosted Ubuntu 22.04 with Docker; done means an expired family license page loads and allows a new license to be uploaded instead of leaving the spinner running.

Written by the indexing model from the issue text.

Assessment

Tech stack
csharp, docker
Domain
api, backend
Issue type
Bug
Difficulty
3/5
Estimated time
1-2 days
Activity status
Active
Clarity
Mostly clear
Newbie friendliness
55/100

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