[BWA-196] iOS 26 Authenticator Stuck On Loading Page
- Dominant language
- Swift
- Stars
- 684
- Forks
- 154
- Avg merge
- 7d 2h
- Merged PRs (30d)
- 32
Description
### Steps To Reproduce
After restoring an iOS backup to a 17 Pro Max:
1. Updated Authenticator to 2025.9.0 (188)
2. Changed setting to lock immediately and FaceID to unlock
3. (Maybe related?) Set up syncing with Authenticator in Bitwarden Password Manager Settings
### Expected Result
Authenticator loads when opened up and unlocks with FaceID.
### Actual Result
Authenticator stays stuck on the Authenticator startup logo, as seen in the screenshot below. Restarted iPhone several times (and also force closed the app) hoping that would resolve it, but no luck.
### Screenshots or Videos
### Additional Context
_No response_
### Build Version
2025.9.0
### What server are you connecting to?
Self-host
### Self-host Server Version
_No response_
### Environment Details
- iPhone 17 Pro Max
- iOS 26.0
### Issue Tracking Info
- [x] I understand that work is tracked outside of Github. A PR will be linked to this issue should one be opened to address it, but Bitwarden doesn't use fields like "assigned", "milestone", or "project" to track progress.
Contributor guide
Research direction
No source file, test, or entry point is named in the issue. First reproduce the startup hang using the listed iPhone, iOS, app version, lock, FaceID, restore, and sync conditions; done means Authenticator reaches its usable screen and unlocks with FaceID instead of remaining on the startup logo.
Written by the indexing model from the issue text.
Assessment
- Tech stack
- ios, swift
- Domain
- authentication, mobile
- Issue type
- Bug
- Difficulty
- 4/5
- Estimated time
- 3-5 days
- Activity status
- Stale
- Clarity
- Needs clarification
- Newbie friendliness
- 35/100