bitwarden / bitwarden/clients

Account removed if no connection to the server (corporate vpn)

Open
#7,111 7 comments 1 reaction 0 assignees View on GitHub
bug desktop
Dominant language
TypeScript
Stars
13.8k
Forks
2k
Avg merge
3d 9h
Merged PRs (30d)
397

Description

### Steps To Reproduce

1. Have a Bitwarden server behind a VPN
2. Add the account and check the save E-Mail button
3. Close Bitwarden
4. Close the VPN connection
5. Open Bitwarden
6. See that the account was removed

### Expected Result

The account should not be removed, it is a selfhosted instance and it is a pain that i have to add it everytime again.

### Actual Result

Account removed from client

### Screenshots or Videos

_No response_

### Additional Context

_No response_

### Operating System

Linux

### Operating System Version

Kubuntu 23.10

### Installation method

Other

### Build Version

2023.10.1

### Issue Tracking Info

- [x] I understand that work is tracked outside of Github. A PR will be linked to this issue should one be opened to address it, but Bitwarden doesn't use fields like "assigned", "milestone", or "project" to track progress.

Contributor guide

Open the contributing guide

Research direction

Start with the six-step reproduction on Linux/Kubuntu using a self-hosted Bitwarden server behind a VPN, and verify the behavior on the reported 2023.10.1 build. Trace where the client removes an account when the server is unreachable; done means the saved account remains available after reopening while disconnected.

Written by the indexing model from the issue text.

Assessment

Tech stack
typescript
Domain
desktop
Issue type
Bug
Difficulty
3/5
Estimated time
1-2 days
Activity status
Stale
Clarity
Mostly clear
Newbie friendliness
38/100

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