bitwarden / bitwarden/clients

Can not enable system authentication(unlock with biometric) on bitwarden extension

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#12,697 25 comments 3 reactions 0 assignees View on GitHub
browser bug
Dominant language
TypeScript
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Forks
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Avg merge
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Merged PRs (30d)
393

Description

### Steps To Reproduce

1. Go to extension
2. Click on settings then account security
3. Click on unlock with biometric and i get the error below even tho my desktop app is set up.

![image](https://github.com/user-attachments/assets/8156a876-55f7-4833-8443-30881aaa5cc2)

![image](https://github.com/user-attachments/assets/c71161aa-2120-484b-ac25-b1aee3ab3fb3)

### Expected Result

enable unlock with biometric

### Actual Result

![image](https://github.com/user-attachments/assets/76cc7bbb-7012-4727-aa6e-f9556fe266fc)

### Screenshots or Videos

_No response_

### Additional Context

This only happens with chromium browsers i have tried chrome, thorium and chromium but on firefox it works as expected

### Operating System

Linux

### Operating System Version

Linux Mint 22 Cinnamon

### Web Browser

Chrome, Firefox

### Browser Version

latest on all

### Build Version

Version: 2024.12.4 SDK: 'main (edee180)' Server version (Third-party): 2024.2.0

### Issue Tracking Info

- [X] I understand that work is tracked outside of Github. A PR will be linked to this issue should one be opened to address it, but Bitwarden doesn't use fields like "assigned", "milestone", or "project" to track progress.

Contributor guide

Open the contributing guide

Research direction

Reproduce the failure from the extension's Settings > Account security flow on Linux Mint using a Chromium browser, then compare it with Firefox where biometric unlock works. Trace the error shown in the issue screenshots through the extension and desktop-app interaction; done means Chromium can enable and use unlock with biometric without regressing Firefox.

Written by the indexing model from the issue text.

Assessment

Tech stack
typescript
Domain
authentication, security
Issue type
Bug
Difficulty
4/5
Estimated time
3-5 days
Activity status
Quiet
Clarity
Mostly clear
Newbie friendliness
48/100

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