Analytics -- Impact, Sentiment, Audience

As a report to be given to event organizer, which could be an agency .
#### Impact
- Interactions per hour total
- Interactions per hour broken down by service (only those configured should be displayed)
- Date/Time of highest interaction
- Date/Time of highest interaction per service
#### Sentiment
- Total percentage of positive, negative, neutral sentiments
- Percentages of positive, negative, neutral sentiments per service.
#### Audience
- Top five audience total -- determined by something simple like interactions per hour, highest percentage sentiment should also be included
- Top five audience per service, highest percentage sentiment should be included

I'm sure I am missing a few.

Also, if the primary customer is an agency the calculated data should also be given so that they can mock it up themselves however they wish -- format is a question here.