help-center/guide-helper-tool

- [x] Add packets to renderer
- [x] guides should be able to respond to help requests
- [x] users should be able to send help requests
- [x] guides should be able to follow users requesting help/ users requesting help should be able to follow guide
- [ ] guide/ user should display icon on top of head during help session
- [ ] users should be able to close help session at any point
- [ ] users should be able to send feedback at end of help session
- [x] users/ guides should be able to chat using a special messenger during help session
- [ ] ambassadors should be able to do chat reviews