bigtreetech / bigtreetech/PandaTouch
P1S & Panda Touch - Error HMS_0500_0500_0001_0007 (Cloud Mode)
- Dominant language
- Python
- Stars
- 265
- Forks
- 63
- PR merge metrics
- No merged PRs in 30d
Description
Hello, I am experiencing a persistent error with my Panda Touch connected to a Bambu Lab P1S via Cloud Mode. I use Cloud Mode to maintain compatibility with Bambu Studio.
While basic commands like "Light On/Off" work perfectly, most control functions fail. When I try to:
- Start a print from the SD card files.-
- Perform a "Home" operation.
- Change Nozzle or Bed temperatures.
- And more....
The Panda Touch displays the following error:
`HMS_0500_0500_0001_0007 : Panda Touch unknown status code`
**Hardware & Software Configuration**
- Printer: Bambu Lab P1S
- Printer Firmware: v01.09.01.00
- Panda Touch Firmware: v1.0.7.1
- AMS Firmware: v00.00.06.75
- Connection Type: Cloud Mode (Bambu Cloud)
**Steps Taken**
- Verified Wi-Fi connection (Stable).
- Confirmed that the Light control works (indicating partial MQTT communication).
- Restarted both the printer and the Panda Touch.
- Performed a full Factory Reset of the Panda Touch, but the issue persists after re-configuration.
**Media & Evidence**
Please find below the screenshots of the error and firmware versions, as well as a video link demonstrating the issue:
Video Link: https://youtu.be/wSga_LbYAgA
Screenshots:


Thanks for your help !
Contributor guide
No contributing guide indexed for this repository
Research direction
No source files, tests, or entry points are identified in the report. Start by locating the Cloud Mode command handling and the mapping for HMS_0500_0500_0001_0007, then reproduce the failed print, home, or temperature command against the stated firmware versions. Done means the affected controls work in Cloud Mode without displaying the unknown status error.
Written by the indexing model from the issue text.
Assessment
- Tech stack
- python
- Domain
- cloud, embedded-iot, networking
- Issue type
- Bug
- Difficulty
- 4/5
- Estimated time
- 3-5 days
- Activity status
- Quiet
- Clarity
- Needs clarification
- Newbie friendliness
- 28/100