bigtreetech / bigtreetech/PandaTouch

P1S & Panda Touch - Error HMS_0500_0500_0001_0007 (Cloud Mode)

Open
#379 6 comments 0 reactions 0 assignees View on GitHub
Dominant language
Python
Stars
265
Forks
63
PR merge metrics
No merged PRs in 30d

Description

Hello, I am experiencing a persistent error with my Panda Touch connected to a Bambu Lab P1S via Cloud Mode. I use Cloud Mode to maintain compatibility with Bambu Studio.

While basic commands like "Light On/Off" work perfectly, most control functions fail. When I try to:

- Start a print from the SD card files.-
- Perform a "Home" operation.
- Change Nozzle or Bed temperatures.
- And more....

The Panda Touch displays the following error:
`HMS_0500_0500_0001_0007 : Panda Touch unknown status code`

**Hardware & Software Configuration**

- Printer: Bambu Lab P1S
- Printer Firmware: v01.09.01.00
- Panda Touch Firmware: v1.0.7.1
- AMS Firmware: v00.00.06.75
- Connection Type: Cloud Mode (Bambu Cloud)

**Steps Taken**

- Verified Wi-Fi connection (Stable).
- Confirmed that the Light control works (indicating partial MQTT communication).
- Restarted both the printer and the Panda Touch.
- Performed a full Factory Reset of the Panda Touch, but the issue persists after re-configuration.

**Media & Evidence**
Please find below the screenshots of the error and firmware versions, as well as a video link demonstrating the issue:

Video Link: https://youtu.be/wSga_LbYAgA
Screenshots:
![Image](https://github.com/user-attachments/assets/e17701b6-30e4-4556-b6dd-296133cd4fcf)
![Image](https://github.com/user-attachments/assets/36c61f08-a430-4af9-a4fa-9f0a47e57a0c)

Thanks for your help !

Contributor guide

No contributing guide indexed for this repository

Research direction

No source files, tests, or entry points are identified in the report. Start by locating the Cloud Mode command handling and the mapping for HMS_0500_0500_0001_0007, then reproduce the failed print, home, or temperature command against the stated firmware versions. Done means the affected controls work in Cloud Mode without displaying the unknown status error.

Written by the indexing model from the issue text.

Assessment

Tech stack
python
Domain
cloud, embedded-iot, networking
Issue type
Bug
Difficulty
4/5
Estimated time
3-5 days
Activity status
Quiet
Clarity
Needs clarification
Newbie friendliness
28/100

Get new issues in your inbox

A short digest of beginner-friendly GitHub issues.