problem with presences

Background:
Presences are updated through the real time service

Issue :
The presence is working here :

but not here:

Expected Behavior :
It should work

Start by reproducing the presence behavior in the two contexts shown in the issue and trace how updates arrive through the real-time service. Done means presence updates work consistently in both contexts, with a regression check covering each case.

Written by the indexing model from the issue text.