bcgov / bcgov/itvr

ITVR: Update Denial Email Language for Clarity

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#755 2 comments 0 reactions 1 assignee Claimed by @tim738745 View on GitHub
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Dominant language
Python
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2
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9
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Description

**Describe the task**
Adjust the language in the ITVR system-generated denial email. Incorporate the updated changes in yellow.

**Purpose**
To improve the clarity and tone of the denial email, so applicants understand why their application was denied.

**Acceptance Criteria**
- [ ] Revise the email language to include the updated changes (highlighted in yellow).

**Additional context**
- Updated language can be found [here:](https://bcgov.sharepoint.com/:w:/r/teams/03603/_layouts/15/Doc.aspx?sourcedoc=%7B844A999E-981B-432A-9F0E-A6E8DF92E9A5%7D&file=%2326.docx&action=default&mobileredirect=true) ( see highlighted changes in yellow).

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