Redirect request

## Description:
- Short Description of the needed Epic in the below format

* As an IAO staff
* I want to be able to assign an open request
* so that the assigned IAO staff or ministry client can take action on the request

* What are the most critical features being built as part of this Epic
* Expected Outcome – Justification why this Feature must be built, what is expected value and justification for priority.

----
**Sizing**

* T-shirt size:

[ ] S
[ ] M
[ ] L
[ ] XL

(S=1-2 Sprints, M=2-3 Sprints, L=4-5 Sprints, XL=not sure, probably more than 5 Sprints).

* *Risks and Assumptions**

1. [ ] What are assumptions?
2. [ ] What are the risks?
3. [ ] Have we done an RFC on a technical approach?
4. [ ] Are the dependencies (technical, business, regulatory/policy) known?
5. [ ] Has work on this Epic been prioritized with key stakeholders?

No files, tests, or entry points are named. Clarify the assignment workflow, expected outcome, risks, dependencies, and technical approach before locating the relevant implementation. Done should be defined as an open request being assignable to IAO staff or a ministry client, with the expected behavior and acceptance criteria documented.

Written by the indexing model from the issue text.